1616 Evans Road, Suite 200, Cary, NC 27513

Spa Etiquette

Welcome to Gifted Medspa, PLLC! Our entire team looks forward to providing you with an unparalleled medical spa experience before, during, and after your visit. To ensure a great experience for all, please: Arrive 10 minutes prior to your appointment time to update any client information and relax in our lounge. Please note that arriving […]

Welcome to Gifted Medspa, PLLC! Our entire team looks forward to providing you with an unparalleled medical spa experience before, during, and after your visit.

To ensure a great experience for all, please:

Arrive 10 minutes prior to your appointment time to update any client information and relax in our lounge. Please note that arriving late may require reducing the amount of time available for your treatment to ensure that the next client will not be delayed. If arriving more than 15 minutes late, rescheduling your appointment may be required to ensure our high quality of service.

Provide a major credit card at the time of booking to reserve your appointment.

Kindly provide at least 24 hours notice of cancellation or rescheduling. When canceled or rescheduled less than 24 hours in advance, a $50 cancellation fee will apply if the appointment time cannot be filled. Credit cards will be charged a $50 fee for “no shows” or missed appointments without notification.

Be mindful that guests under the age of 13 cannot be accommodated in our medical spa or lounge due to the medical nature of our services.

Remember to silence your digital devices so that you can truly enjoy a relaxing visit with us.

Take care of yourself and those around you and reschedule your appointment if you are not feeling well, have a cold, flu, or fever, or are experiencing any symptoms.

All services are final sale. We do not offer refunds on services rendered, even if you are disappointed with the result or outcome. We do not offer cash refunds on purchased products. Products may be returned for in-store credit within 14 days from the date of purchase with a receipt when there is a documented allergic reaction to the product. Defective products (e.g. a broken cap) may be exchanged within 14 days of purchase for the same product only, with a receipt. In accordance with federal law, we do not offer refunds or exchanges on prescription products for any reason.

Properly trained service animals are allowed in our facility; however, an animal that provides only comfort or emotional support is not considered a service animal. Pets or emotional support animals are not permitted in our facility.

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